Multilingual Receptionist | International Hospitality Experience
Multilingual hospitality professional with extensive international experience in front office, guest services, tourism and 5-star hospitality across France, Switzerland, Spain, Russia and the United States.
My hospitality experience includes working as a Receptionist at Hotel Village Montana & Suites Montana in Tignes, where I managed reception operations to 5-star standards, coordinated restaurant reservations, transfers and concierge services, and handled guest issues. I have also worked as a Stateroom Steward with Viking Cruises in Basel, providing personalized service to international guests and maintaining 5-star cabin standards.
Earlier in my career, I gained additional front-office experience as a Receptionist in hotels and hostels in Spain, Russia and the United States. I currently work as a Gastronomical Tour Guide in Málaga, organizing and leading tours for international visitors in English, Russian, French and Italian.
I speak Spanish (C2), English (C1), Russian (C1), French (C1) and Italian (B2). I am comfortable working in multicultural, service-focused and fast-paced environments, with particular strengths in guest assistance, complaint resolution, reservations, concierge support and personalized customer service.